Consignment Terms
Vaultory Consignment Terms
These terms apply to items submitted and accepted under the Sell With Vaultory service.
1. Seller Ownership
The seller confirms that they are the lawful owner of the collectible and have full legal authority to sell it.
Items must not be stolen, fraudulently obtained or subject to any third-party ownership claim.
2. Accuracy of Information
The seller must truthfully disclose all known information concerning:
- Authenticity
- Condition
- Repairs
- Restoration
- Replacement components
- Modifications
- Missing parts
- Defects
- Ownership
- Provenance
The seller remains responsible for false, incomplete or misleading information.
3. Counterfeit or Misrepresented Items
If an item is later found to be counterfeit, stolen or materially misrepresented, the seller remains responsible.
Vaultory may:
- Cancel the consignment
- Return the item
- Reverse or withhold seller payment
- Recover losses where applicable
- Refuse future submissions from the seller
4. Vaultory Acceptance
Vaultory reserves the right to accept or reject any collectible at its sole discretion.
Submission or preliminary approval does not guarantee final acceptance.
5. Consignment Period
The standard minimum consignment period is:
30 days
The period begins once the item has been physically accepted and the consignment agreement has been completed.
6. Exclusive Consignment
During the active consignment period, the collectible may not be separately sold, transferred or advertised by the seller.
The item remains physically with Vaultory until:
- Sold
- Withdrawn
- Returned
- Otherwise agreed
7. Early Withdrawal
A seller may request their item back before completion of the 30-day period.
An early withdrawal fee of:
Rs. 5,000
will apply.
If the seller finds a private buyer during the active period, they may either:
- Pay the Rs. 5,000 withdrawal fee and retrieve the item, or
- Complete the transaction through Vaultory.
8. Unsold Items After 30 Days
If the collectible remains unsold after the initial 30 days, the seller may:
- Continue the listing
- Discuss a pricing adjustment
- Request the item back without an early withdrawal fee
Vaultory covers the return courier cost.
There is no storage fee for unsold items that remain with Vaultory.
9. Seller Payout
Vaultory and the seller agree on a fixed payout before the item is listed.
The seller's payout does not automatically depend on Vaultory's final retail price.
Vaultory may independently set:
- Retail price
- Promotional price
- Discount
- Negotiated selling price
provided that the agreed seller payout remains protected unless otherwise agreed.
10. Payment Timing
Following successful delivery to the customer, Vaultory aims to process the seller's payment within:
3 days
Payments are made by bank transfer.
If a legitimate return, refund, authenticity concern or dispute arises, Vaultory may delay payment while the matter is reviewed.
11. Failed Delivery
If a buyer refuses delivery or the transaction otherwise fails, the seller does not receive a payout.
The collectible remains Vaultory inventory under the existing consignment arrangement and may be relisted.
12. Damage While in Vaultory Custody
If Vaultory directly damages an accepted item while it is physically in Vaultory's custody, Vaultory will compensate the seller according to the agreed seller payout amount.
13. Courier Risk
While an item is being transported to Vaultory, courier loss or damage is handled under the courier's applicable liability or insurance terms.
Once Vaultory ships a sold item to the customer, Vaultory assumes responsibility for the customer fulfilment process.
14. Seller Privacy
The original seller's identity will not ordinarily be disclosed to customers.
Consigned products are sold under Vaultory branding.
Seller information may only be disclosed where legally required or necessary to protect Vaultory's legitimate interests.
15. Product Photography
Vaultory may photograph and create content for an accepted collectible while it is consigned.
Once the item has sold or been returned and leaves Vaultory, Vaultory will discontinue further use of that product's photographs and videos for future marketing.
16. No Guarantee of Sale
Acceptance by Vaultory does not guarantee that an item will sell within any specific period or at all.
17. Changes
Any item-specific arrangements agreed in writing between Vaultory and the seller may supplement these standard terms.
