Ordering & Payment Policy

Customers can purchase Vaultory collectibles through:

Vaultory Website — Place your order directly through our online store.

WhatsApp — Contact us 24/7 at +92 300 0888882 to discuss an item or arrange an order.

Vaultory Headquarters — Visit us at IBEX Welfare Complex, Main Zahid Baig Road, Westridge 3, Rawalpindi, Pakistan.

Accepted Payment Methods

Vaultory accepts:

• Credit / debit card through available website payment facilities

• Bank transfer

• Easypaisa

• JazzCash

• Other payment options expressly made available by Vaultory

100% Advance Payment

For orders being shipped, Vaultory generally requires 100% advance payment unless an approved reservation arrangement has been made.

We do not offer Cash on Delivery (COD).

This policy exists because our inventory consists largely of premium collectibles, rare products and items available in very limited quantities.

Limited Stock & Allocation

For scarce or one-of-one items, allocation is based on confirmed payment rather than an enquiry, message or expression of interest.

Where multiple customers are interested in the same collectible, the customer whose qualifying payment is confirmed first receives priority, subject to payment verification.

Website availability may not always reflect simultaneous offline, WhatsApp or headquarters transactions in real time. If an item becomes unavailable after an order attempt, Vaultory will contact the affected customer and return any payment received for an item Vaultory cannot supply.

Fixed Pricing

Vaultory prices are fixed unless a discount or promotional price is specifically displayed or communicated by Vaultory.

If no discount is advertised, the displayed price should be considered the applicable price.

Payment Verification

Orders are confirmed after Vaultory successfully verifies the required payment.

Vaultory may request reasonable payment verification where necessary to prevent fraud or confirm a transaction.